Privacy & Security Policy

Privacy and Data Security Policy of The French Kitchen

Your privacy and data security are important to us.  If you have questions about deleting or correcting your personal date, please contact us.

The French Kitchen, LLC (“us”, “we”, or “our”) operates http://www.tfkcc.com (the “site”).  This privacy and data security policy (“Policy”) informs you of our policies regarding the collection, use, storage, transfer, and disclosure of Personal Information (defined below) and non-personally-identifiable information that we receive from users of this site.

What Information Do We Collect?

When you visit the site, send us emails, make purchases from the site, post on our blogs, or communicate with us in any way, you are providing us with personally-identifiable information (“Personal Information”) and non-personally-identifiable information in two ways: directly and indirectly.  By giving us this information, you consent to your information being collected, used, analyzed, stored, transferred, and disclosed by us, as described in this Policy.

Directly

If you choose to interact with us through this site, such as by voluntarily registering your email address on our site, subscribing to email updates or newsletters, making contributions or purchases, posting on our blog, or communicating with us in any way, we will collect the Personal Information you provide to us.  This voluntarily-provided Personal Information could include:

  • Your name
  • Your log-in passwords and usernames
  • Your address(es)
  • Your email address
  • Your telephone number
  • Your credit card information
  • Other information relevant to your request, submission, or customer surveys and/or offers, such as your gender, occupation, birth date, purchase history and other demographic information

Indirectly

Like most websites, we also collect non-personally-identifiable information and Personal Information of the sort that web browser and servers typically make available, such as IP addresses, web browser type, language preferences, the pages within our site that you visit, referring site, the date and time that you visit our site, the time spent on each page within our site, and other statistics.  In addition, we may use other third-party services such as Google Analytics to collect, monitor, and analyze this indirectly-gathered information.

 What We Do With the Information We Collect

 We may use and disclose your Personal Information as follows:

To Promote our Services and Products

We may use your Personal Information to market and promote our services and products.  For example, if you purchase or use certain services or products and we think you may benefit from using an additional service or product, we may send you an email with an offer for that additional service or product.  If you provide your Personal Information when visiting our site and do not sign up for any services or purchase any products, we may send you an email asking if you would like to sign up for a service or purchase a product.  You can stop receiving our promotional emails at any time by following the “unsubscribe” instructions included with each email we send.

To Provide You with Requested Information

If you have “opted in” to receive information or promotions, we will use your Personal Information to provide you with such information or promotions.  Again, you can stop receiving our information or promotions at any time by following the “unsubscribe” instructions included with each email we send.  We may use your Personal Information to communicate with you about your account and provide customer support.  We may also use your Personal Information to let you know about temporary or permanent changes to our services and changes to this Policy.

To Collect Money Owed to Us

We may use your Personal Information to send you updates if your credit card has expired or if we need a different credit card to process a payment.  We may use your Personal Information to send you emails, invoices, receipts, and notices of delinquency.  We use a third-party vendor to process credit card payments and take orders, and may share your Personal Information for those purposes.

For Legal Compliance

We may use your Personal Information to meet legal requirements, like complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms.  We may share your Personal Information with representatives and advisors, like attorneys and accountants, to help us comply with legal, accounting, or security requirements, or to prosecute or defend a court, arbitration, or similar legal proceeding.

Cookies

Cookies are a small file with a string of information that a website stores on a visitor’s computer, and which the visitor’s web browser then provides to the website each time the visitor returns.  We may use cookies to help identify and track visitors to our site, and your website access preferences.

Most web browsers automatically accept cookies.  But, you can modify your browser’s settings to decline cookies.  If you do not want to have cookies placed on your computer, you should modify your browser’s default settings to refuse cookies before accessing our site.  Please note, if you do not accept cookies, you may not be able to use some portions of our site.

Unsubscribe and Opting Out

All email messages that we send you will include information on how to unsubscribe from future emails.  You can also opt-out of receiving communications from us by sending a written request to The French Kitchen, 2515 Oak Hills dr., Colorado Springs, Colorado 80919.

Security

The security of your Personal Information is important to us.  However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.  In an attempt to prevent unauthorized access or disclosure of your Personal Information, we have put in place reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Changes to this Policy

This Policy is effective as of August 22 2016.  Although most changes to this Policy are likely to be minor, we reserve the right to update or change this Policy at any time, and from time to time, and you should check this Policy periodically for any changes.  If you have provided us with an email address, we will attempt to provide you with advance notice of changes to this Policy.  Your continued use of this site after any change in this Policy will constitute your acceptance of such change.