Terms & Conditions

Cooking Classes

The Cooking Classes Terms and Conditions constitute a legal and binding contract between The French Kitchen, LLC (“TFK”) and you (the “Agreement”), and by clicking the button, you are agreeing to be bound by all provisions in this Agreement at the time of your acceptance.

This Agreement may be updated at any time. It is your responsibility to review the most recent version of this Agreement when purchasing classes or services and to remain informed of any changes.

Reservation Policy

  • Payment in full is required at time of registration by credit card, gift card, or gift certificate. If you wish to pay by cash or check, please contact TFK for alternate payment arrangements or visit our culinary center at 4771 North Academy Blvd., Colorado Springs, Colorado.
  • Group events are reserved by completing a Private Event Order (“PEO”) form, and are subject to the terms and conditions contained in the PEO form.
  • If TFK cancels a class due to low enrollment or other extenuating circumstances, all participants will receive a credit towards another class, or a full refund.
  • TFK may substitute food items based on availability.
  • Payments will be processed at time of registration.
  • Once you complete the registration and TFK receives payment in full, TFK will email your registration confirmation along with directions to TFK.  Please notify TFK immediately if you do not receive a confirmation email.  Participants are responsible to ensure they receive registration confirmation.

Cancellation Policy

  • All cancellations require a 7-day notice from the time of scheduled class for full refund or class credit. If you cancel less than 7 days before your scheduled class time, TFK will not issue any refund, credit, or class transfer.  TFK cannot provide refunds, credits or class transfers for classes missed as a result of illness, job loss, personal emergencies, scheduling conflicts, or events beyond TFK’s control.  You may send another participant in your place in any such circumstance, provided such participant meets the participation criteria of TFK.
  • TFK utilizes a waiting list system on full classes, to place participants when a class opening arises.
    • In the event you cancel a class less than 7 days before your scheduled class time, TFK will attempt to fill your spot.
    • If, and only if, someone takes your vacated spot, TFK will allow you to switch your class and will provide you with a coupon code that may be applied toward the price of the new class.  The coupon code will be for a credit in an amount equal to the price of your original class, less any discount applied toward your purchase price.
    • You are only allowed one single class switch per reservation.  However, you can always send another participant in your place in the event you need to cancel twice, so long as such participant meets the participation criteria of TFK.
  • When switching to the same class or a different class more than 7 days before your scheduled class time, TFK will provide you with a coupon code that may be applied toward the price of the new class.  The coupon code will be for a credit in an amount equal to the price of your original class, less any discount applied toward your purchase price.
  • As a courtesy, we may send a reminder email prior to your scheduled class, though TFK cannot guarantee that a reminder will be sent.  Participants are responsible to arrive at class.  TFK cannot provide refunds or credits when a participant fails to attend a reserved class.

Staying Safe and Healthy

      • You are responsible for: (i) informing TFK if you have any medical and/or food allergies; and (ii) avoiding any contact with such medical and/or food allergies.  TFK may attempt, but cannot guarantee, to accommodate your allergies.  It is your responsibility to prevent allergic reactions.
      • You should be dressed comfortably but with safety in mind. Flip-flops and open-toed shoes are not permitted in the kitchen. Do not wear loose clothing that could get caught in machinery or equipment. Jewelry should not be worn. You should wear hair clips or bands for long hair.

Children under 17 years of age are not permitted to be present in adult classes.  However, children between the ages of 8 and 16 years may participate in TFK’s 1-hour bread class with an adult, or in our children and teen classes.

 

Consent Form, Assumption of Risk, Waiver and Release

The class or classes I am registering to take with TFK are for the purpose of learning to cook, which involves preparing and cooking food.  Like all cooking activities, certain risks and dangers arise, not all of which can be described herein, but may include, without limitation, cuts, scrapes, scratches, puncture wounds, thermal burns, chemical burns, scalds, injuries from using cooking equipment and instruments, eye injuries or irritation, skin irritations, allergic reactions, food poisoning, slips, falls, and choking.  I have read the aforementioned risks and I am familiar with the nature of the classes and activities involved in the cooking classes.  I understand and appreciate the inherent risks and the types of injuries that may occur as a result of my participation.  I assert that my participation in TFK’s classes or activities is voluntary and I knowingly assume all risks associated therewith.

I understand that I am ultimately responsible for maintaining the quality of the food I prepare, cook and eat during any class or after any class.  I alone am responsible for protecting myself against allergic reactions pertaining to food.

Further, in consideration of my ability to participate in a class or activity, I do hereby waive, release, indemnify and shall hold harmless TFK and its owners, members, managers, officers, directors, chefs, employees, attorneys, agents, and assigns (collectively, the “Released Parties”), from and against any and all demands, claims, losses, injury, damages, liability, attorney fees, costs, and/or expenses of litigation, in law or in equity, whether known or unknown, that have arisen or may arise from my participation in or attendance at any classes or activities provided by TFK, or from my use of any recipe, skill, technique, or method learned from TFK or in any of TFK’s classes or activities .  Further, I promise not to sue any of the Released Parties for such demands, claims, or liability.

Recipes

At the end of the course, recipes will be given to participants for the food items produced.  TFK hopes you will use these recipes for personal use.  However, these recipes are and remain the intellectual property of TFK.

You may not use TFK’s recipes for any commercial use.  TFK reserves the right to take judicial action to prevent any unauthorized use of TFK’s recipes.

Photographs, Videos, and Recordings

For privacy purposes, and to protect TFK’s intellectual property, you may not make video, audio, or any other recordings of any of TFK’s classes or activities without first obtaining TFK’s prior written consent.  You may take photographs of your participation in TFK’s classes and activities for personal use; provided, however, that you must obtain consent of any other participants or any chef or employee of TFK included in such photographs.

Unless you provide TFK with written notice to the contrary, prior to your participation in any TFK class or activity, you agree that TFK may take photographs or make video, audio, or other recordings of such class or activity, and hereby grant TFK permission to use such photographs or recordings, along with your image, voice, performance, or likeness, on TFK’s website, for marketing and advertising purposes, in connection with media releases, for informational purposes, and for any other commercial purpose reasonably related to TFK’s business as determined by TFK.

Confidentiality

TFK shall strive to preserve the confidentiality of any information you provide to TFK, and will not sell or give your information to any third party.

Retail Sales

Exchange and Return Policy

Purchased kitchen equipment may be returned for a refund or exchange within 30 days of purchase, so long as a receipt is provided, and such equipment is unused in its original packaging.

Food and beverage items, disposable food containers, and linen items (including, without limitation, aprons, dish cloths, and apparel), may not be returned, and these sales are final at the time of purchase.

TFK will hold items for pickup, so long as full payment is provided at the time the hold is placed.  If held items are not picked up within 120 days of purchase, TFK reserves the right to cancel the purchase, and retain the purchase price.

To the extent permitted by law, TFK disclaims any and all warranties on items sold at retail.  Manufacturer warranties may apply, which are independent of TFK.

Culinary Trip

The Culinary Trip Terms and Conditions constitute a legal and binding contract, and by clicking the button, you are agreeing to be bound by all provisions in the Culinary Trip Terms and Conditions.


Initial Deposit

The French Kitchen, LLC, (TFK) requires a 30% Initial Deposit per person toward any Culinary Trip.  Of the 30% Initial Deposit, $1000.00 is non-refundable. Reservations will be confirmed upon receipt of a signed booking form and deposit.  If you make the initial reservations less than 60 days before the date of travel, full payment is due.

The French Kitchen, LLC, (TFK) guarantees programs and classes of very high quality.  The only way to ensure this is to guarantee payment to all of the varied people involved in running the program (i.e., hotels, restaurants, chefs, drivers, guides, etc.).  Thus, in order to maintain professionalism and continuity with our providers and suppliers, it is not possible to refund the full amount of the Initial Deposit, or even reapply the Initial Deposit.  TFK strongly recommends you purchase travel insurance.

Final Payment

Final payment for culinary trips is due by check or credit card at TFK 60 days prior to the first day of travel.  If final payment is not paid (or postmarked) within 7 days of the due date you will be subject to a $100 penalty fee per booking.  Late payment may result in the cancellation of the program and forfeiture of your deposit.  Again, in order to maintain professionalism and continuity, TFK cannot refund or reapply any portion of the Final Payment if you cancel within 60 days prior to the first day of travel.

Travel Insurance

TFK STRONGLY URGES YOU TO PURCHASE TRAVEL INSURANCE to protect your trip investment and yourself while traveling.  TFK cannot issue refunds or reapply your deposit or full payment toward future trips.  TFK does not provide travel insurance, so you will need to purchase travel insurance separately from a third party vendor.  If you fail to purchase travel insurance, you are expressly agreeing that you understand that all payments are non-refundable, non-transferable, and cannot be re-applied, even in the event of an emergency, catastrophe, or unexpected illness, accident, or death.

Cancellations

Deposit and final payment are nonrefundable and cannot be applied to another departure. The purchase of travel insurance, which covers cancellation due to medical reasons, default and/or airline strike, weather, etc., is strongly advised. Full refunds will be made if TFK cancels a Culinary Trip. TFK may cancel any program at any time before departure for any reason, including insufficient participants to operate the program. TFK will make every effort to follow any published itinerary, but variances may occur due to availability and factors beyond the control of TFK. TFK may, in its sole discretion, substitute a service or good of similar quality for any stated in any itinerary.  If a Culinary Trip is cancelled, TFK will make every effort to find a suitable replacement, but its liability is limited to a full refund of payment rendered.

Certification of Health:

By making payment, traveler certifies that he or she does not have any condition or disability that would create a hazard or hardship for other travelers participating in the program and the traveler understands that health care standards, facilities and services in Europe may be different or inadequate for treatment of certain health conditions. TFK makes no representations or warranties and disclaims any made regarding special accommodations or handicap accessibility on any program. TFK reserves the right to decline accepting or retaining any traveler whose health or actions in TFK’s sole judgment will impede the operation of a trip or the welfare or enjoyment of fellow travelers.  TFK cannot accommodate any allergies, dietary needs or restrictions. It is the sole responsibility of the traveler to take care of their own dietary needs.

Meals

Meals will be provided through restaurants and cooking classes.  Meals included in the program are not “a la carte” and will be a carefully selected fixed menu reflecting the food of the region. Meals will always be a fixed menu, but sometimes, travelers can choose amongst several dishes. Menus for the cooking classes are created by the chefs according to the seasons and cannot be announced months in advance.  If you have a food allergy, please advise, although we cannot make any guarantees for changes or modifications to meals to accommodate allergies or dislikes.

Refunds and Adjustments

There will be no refunds for any unused portion of the tour.  We hope that your program will be perfect! However, should there be any problems, your first recourse is your local contact. If not resolved, you MUST contact TFK while you are at the program. If you do not, and wait until after the fact to register a complaint or advise of a problem, there will be NO possibility of any price adjustment or refund. Blandine Brutel is the contact for TFK with her contact information as follows: 719-694-4016 / info@tfkcc.com.

Transfers

Please be advised that if you are arriving and/or departing on the dates of the program, a late arrival or very early departure may necessitate a special transfer at an additional fee. We would be happy to confirm transfers with you before you finalize your travel arrangements. Neither TFK nor its providers are responsible for late arrivals due to flight delays or any other reason. If you are delayed, we will do our best to transfer you to the program whenever you arrive, but please be prepared to pay an additional fee in Euros direct to the driver.

Tour Prices

All prices are per person and based upon double occupancy. If you are a single traveler, confirmation will be based upon and include the posted single supplement for that specific program. (If you wish a roommate, we will try to accommodate your request; however, if a single person requests a double room but we cannot find a roommate, this person will have to pay the additional cost for single room at the time of the final payment.) Triple room accommodations may be available upon request. Price is subject to change without notice as a result of adverse economic changes or currency fluctuations that may affect land transportation, hotels, or other related service providers.

Travel Documents

It is the responsibility of each tour participant to obtain and carry a valid passport, visa(s), and any other documents required by applicable government regulations. Non US residents may require special travel documents. Check with your local embassy or consulate.

Responsibility

TFK does not own or operate any of the suppliers of services or accommodations for your trip.  As a result, TFK is not responsible for any negligent or willful act or failure to act of any such supplier or of any third party. TFK is acting only in the capacity of an agent of all land transportation, sightseeing, tour operators and hotels which provide services included in the specified tour.  The individual tour participant agrees that TFK shall not be liable for any injury, damage, loss, accident, delay, or irregularity, liability or expense to person or property due to any act of default of hotel, air/land transportation carrier, restaurant supplier or other contractor rendering or providing services. TFK shall not be responsible for any expense or liability resulting from labor disputes, war, acts of terrorism, government restraints, weather conditions, sickness, pilferage or any other cause beyond their control. TFK reserve the right to accept, or to retain or refuse any person as a participant of any tour or to cancel any program of a tour if circumstances so demand. TFK reserve the right to cancel any tour prior to departure for any reason (including insufficient number of participants) or to change itineraries and/or substitute services or hotels of equal quality without prior notification.


Participant Agreement Release and Acknowledgment of Risk

Waiver and Release of Liability

In consideration of The French Kitchen, LLC, furnishing services to enable me to participate in one of its programs, I agree as follows:

I fully understand and acknowledge that culinary and travel activities have: (a) inherent risks, dangers and hazards and such exists in my participation in The French Kitchen, LLC sponsored activities; (b) my participation in such activities may result in injury or illness; (c) these risks and dangers may be caused by the negligence of the owners, employees, officers or agents of The French Kitchen, LLC, the negligence of the participants, the negligence of others, accidents, breaches of contract, the forces of nature or other causes; and (d) by my participation in these activities, I hereby assume all risks and dangers and all responsibility for any losses and/or damages, whether caused in whole or in part by the negligence or other conduct of the owners, agents, officers, or employees of The French Kitchen, LLC, or by any other person.

I, on behalf of myself, my personal representatives and my heirs hereby voluntarily agree to release, waive, discharge, hold harmless, defend and indemnify The French Kitchen, LLC and its agents, officers and employees from any and all claims, actions or losses for bodily injury, property damage, wrongful death, loss of services or otherwise which may arise out of my participation in The French Kitchen, LLC‘s activities. Travelers further agree that they will indemnify and hold The French Kitchen, LLC harmless in respect of any claims arising in connection with the trip made by: a) third parties, which arise from the misconduct of the travelers; b) the traveler’s family members, dependants of heirs, c) third parties, which the traveler, their estate, their family member, dependants of heirs have sued, if damages are recovered from such third parties, to the extent the third party obtains any indemnification from The French Kitchen, LLC, ; except where the loss, injury, death or damage is caused by the reckless or fraudulent conduct on the part of The French Kitchen, LLC, or their employees, guides, shareholders, officers or directors.

I understand that The French Kitchen, LLC reserves the right to take photographic or film records of any of its programs, and hereby agree that The French Kitchen, LLC may use any such photographic or film records for promotional and/or commercial purposes without any remuneration to the traveler. The traveler agrees to assign all right, title and interest they may have in or to any media in which their name or likeness might be used to The French Kitchen, LLC.

The venue of any dispute between the parties that may arise out of this agreement or otherwise shall be El Paso County, Colorado.